City of Bayswater partners with Cohesis for 5-year digital strategy
Cohesis is excited that the City of Bayswater has chosen us to co-create its City of Bayswater digital strategy over the next five years. Together, we will define actionable steps to modernise technology, improve service delivery, and future-proof their operations.
Simon Cohen, founder of Cohesis, says, “The digital landscape has changed rapidly. Local governments must plan proactively to meet evolving community expectations.” We look forward to collaborating with Bayswater’s leadership, staff, and citizens to identify key priority areas and internal design changes required to deliver outstanding outcomes.
While upgrading technology remains important, we also plan to focus on workforce enablement, staff training, simplifying internal processes, fostering knowledge sharing, and enhancing both technological and human agility. These areas will shape Bayswater’s new strategy, which we will formalise and present in early Q4.
Operational Optimisation
A comprehensive audit of current systems and infrastructure to detect gaps and opportunities
Stakeholder consultations with Council, citizen groups, and internal departments to align priorities and expectations
Defined goals and Key Performance Indicators (KPIs) for technology, customer service, digital inclusion, and sustainability
An implementation roadmap with short-term wins and long-term investments
Timeline & Benefits
We will deliver the strategy in phases. First, we will complete discovery and consultation in the first half of the project. Next, we will design the roadmap and implementation plan. By early Q4, Bayswater will have a full strategic blueprint, including measurable targets and resource recommendations.
The benefits will be significant. Bayswater’s citizens can expect more accessible online services and improved responsiveness. Internally, streamlined workflows will reduce redundancies, improve staff satisfaction, and allow for better decision-making with data. Plus, building digital capability across the workforce ensures sustainable value long after launch.
Ready to develop a strategy that delivers clarity, impact, and results?
Partner with Cohesis to define your priorities, surface opportunities, and build a roadmap with measurable outcomes. We make the process clear, collaborative, and focused on outcomes you can measure – from improved operations and better user experience to future-proofed technology.
Let’s take the next step together – book a discovery session with our team and see how we can help your organisation grow its digital capability.
Simon Cohen
Written by Simon Cohen, Founder, Cohesis. Simon has over two decades of experience working with Australian SMEs and local government organisations on technology strategy, governance, and implementation.
